Blog.
Help Desk Solutions: From Call Centers to AI Technology
Please note that this post is based on preliminary data. We often think of help desk solutions as a tool used by IT personnel to track our requests. Nowadays, it’s true that in education and bigger companies, this is the most frequent use of this product. Let’s dig into this product category to find out ... Help Desk Solutions: From Call Centers to AI Technology Read More
The Not So New Faculty Information Systems
When we first started to track faculty information systems, this category was not what it looks like nowadays. In fact, in 2019, we didn’t know that these solutions even existed. Since that time, we have expanded our database, from five products in 2019 to more than twenty. What is a Faculty Information System? What Are ... The Not So New Faculty Information Systems Read More
RFP Data – Market Priorities
For the past couple of years, we have been tracking RFP data to help us better understand future trends in system implementations. Because of the nature of a request for proposals, this data also gives us an additional indicator of which institutions might change their systems, which is our core business. We compiled RFPs in ... RFP Data – Market Priorities Read More
A Brief History of Blackboard
It’s time for another company profile. For this post, we want to paint the picture of one of the first LMS companies: Blackboard. Once the leading company in this product category, Blackboard diversified its corporate assets to curb the decline of revenues and to explore new business opportunities. To understand how Blackboard started, we need ... A Brief History of Blackboard Read More
Predicting What Institutions Will Select for their Next LMS
We want to update our readers on a blog post we wrote in October 2021. At the time, we announced that we were working on a new algorithm to predict product selection for the learning management system category. To do so, we looked at several components to make our prediction: Current market trends or the ... Predicting What Institutions Will Select for their Next LMS Read More
The Relationship Between Help Desk and Project Management Categories
We have all contacted the IT service help desk when a system did not work or the machine simply refused to boot up. Most of us have also used a project management solution to track our projects and ensure we deliver projects on time and within budget. What does not strike us at first glance ... The Relationship Between Help Desk and Project Management Categories Read More
The Rise of Online Program Management (OPM)
For any higher education institution looking to thrive in 2021 and beyond, the adoption of an Online Program Management system is more or less mandatory
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Career Readiness Solutions: From K-12 to Higher Education
Career Readiness Solutions have an upwards trend in the number of implementations that clearly started in 2012.
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Instructure’s Impressive Implementations Record
In the many product categories we track, we often spot a player who has unique characteristics and who pushes us to dig a little deeper into our data. In the learning management system category, this company is Instructure, with its product Canvas. Since its inception in 2008, Instructure has seen an impressive and unmatched run ... Instructure’s Impressive Implementations Record Read More
PowerSchool: The Path to Dominate the K-12 Market
Like many IT stories in the 1980s and 1990s, the creation of PowerSchool initiated from one specific need: getting attendance tracking (as well as other information) to be sent through the school district’s network. From this initial class project, Greg Porter (founder of PowerSchool) worked on his project to build the first version of PowerSchool ... PowerSchool: The Path to Dominate the K-12 Market Read More
Average Year of First Learning Management System Implementations
At LISTedTECH, we like to drill down into our data to better understand historical market trends. As you may know, we have lots of data on learning management systems. In this post, we want to show when the average year of the first learning management system implementation was for each country. To make sense of ... Average Year of First Learning Management System Implementations Read More
