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Chatbots Market Data

The Rise of Chatbots in HigherEd: How AI is Transforming Student Support

 Over the past decade, chatbots have steadily made their way into higher education, but their real impact has only become clear in recent years. Institutions are now using AI-powered chatbots to improve student support, streamline administrative tasks, and enhance engagement like never before. A Slow Start, Then a Boom In the early days, chatbots in ... The Rise of Chatbots in HigherEd: How AI is Transforming Student Support  Read More
Human Resources Market Data

HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share

 Managing people effectively is at the heart of every higher education institution—whether it’s hiring top faculty, tracking payroll, or ensuring compliance with evolving regulations. But as colleges and universities grow in size and complexity, so do their HR needs. We observe the following trends in the HigherEd HR market: With shifting demands, the HigherEd HR ... HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share  Read More
ListEdTech

Understanding Upgrades in the Education Technology Market

 When analyzing the education technology market, we often focus on two key indicators: market decommissioning (when institutions phase out a product) and new implementations (when institutions adopt a new system). These trends help us gauge customer satisfaction and vendor success. However, there’s another crucial factor that often goes unnoticed: how institutions move within a vendor’s product lineup—a process we call upgrading. ... Understanding Upgrades in the Education Technology Market  Read More