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Help Desk
Help Desk
ListEdTech
Zendesk to Be Acquired
On Friday, June 24th, 2022, several websites specialized in financial news announced a huge acquisition: Zendesk agreed to be acquired by a consortium of private equity firms for an amount between 9.5 and 10.2 billion dollars, depending on the news source. In the education sector, Zendesk is the leader of the help desk product category
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Zendesk to Be Acquired
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Help Desk
Project Management
The Relationship Between Help Desk and Project Management Categories
We have all contacted the IT service help desk when a system did not work or the machine simply refused to boot up. Most of us have also used a project management solution to track our projects and ensure we deliver projects on time and within budget. What does not strike us at first glance
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The Relationship Between Help Desk and Project Management Categories
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Higher Ed
Institution Data
K-12
IT Staffing Comparison: Higher Ed and K-12
In today’s educational landscape, the role of IT staff has never been more critical. From supporting research-intensive universities to managing devices in K-12 classrooms, IT teams ensure the technology backbone of institutions runs smoothly. But how do staffing levels differ within higher education or school districts? An IT staffing comparison reveals the factors driving these
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IT Staffing Comparison: Higher Ed and K-12
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K-12
Learning Management Systems
The State of the LMS Market in 2024: Trends in K-12
Key Takeaways: The Learning Management System (LMS) landscape for K-12 schools in North America has undergone remarkable changes in the last few years. Driven by factors such as the pandemic and funding surges, the market has seen rapid evolution. With 9,658 LMS implementations across the United States and Canada in our database, digital learning platforms
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The State of the LMS Market in 2024: Trends in K-12
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ListEdTech
How Cloud Computing Transformed Education
Key Takeaways: We’ve all heard the story of Salesforce—a remarkable journey of innovation and growth in the tech industry, especially in cloud computing. This story is often framed as a lesson in educating customers about its core idea: Software as a Service (SaaS)—a revolutionary model at the time. But I believe this story is equally about
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How Cloud Computing Transformed Education
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