Help Desk Archives - ListEdTech

Help Desk ListEdTech

Zendesk to Be Acquired

On Friday, June 24th, 2022, several websites specialized in financial news announced a huge acquisition: Zendesk agreed to be acquired by a consortium of private equity firms for an amount between 9.5 and 10.2 billion dollars, depending on the news source. In the education sector, Zendesk is the leader of the help desk product category ... Read More

Help Desk Solutions Used in K-12

Help Desk

Help Desk Solutions: From Call Centers to AI Technology

Please note that this post is based on preliminary data. We often think of help desk solutions as a tool used by IT personnel to track our requests. Nowadays, it’s true that in education and bigger companies, this is the most frequent use of this product. Let’s dig into this product category to find out ... Read More

Distribution-of-Products-Between-Help-Desk-and-PortfolioProduct-Management-Categories

Help Desk Project Management

The Relationship Between Help Desk and Project Management Categories

We have all contacted the IT service help desk when a system did not work or the machine simply refused to boot up. Most of us have also used a project management solution to track our projects and ensure we deliver projects on time and within budget. What does not strike us at first glance ... Read More

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The K-12 Portal market leaders

ListEdTech Portals

New Category on the Portal: K-12 Portal Now Live

At ListEdTech, our goal is to help institutions and companies have access to more data to make better decisions. In mid-August of 2022, we made the Portals product category available for HigherEd. Today, we are happy to announce that the K-12 Portal subgroup is now accessible on our portal. Even though we are still working ... Read More

ZeeMee user testimonials

Company Profile

Is ZeeMee the Next Facebook?

It’s been nearly two decades since many of us started using Facebook. Using a social network (or any website) for that amount of time is pretty astonishing. Known collectively as Meta, the world’s most used social network conglomerate now includes Instagram, Messenger, WhatsApp, Facebook, and Workplace. The arc of Facebook’s dominance started off as a ... Read More

Graph presenting the stand-alone implementation and product suite implementations for the CRM category

Customer Relationship Management Grant Management Systems Institution Data

Are Institutions Buying More From the Same Product Suite?

This post originates from a discussion with a client. He was wondering if an institution tends to select additional products from the same product suite if it were to expand its IT offering. From the data collected at ListEdTech, the answer is that it depends on the product category. For some product groups, we note ... Read More

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