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Customer Relationship Management

The Evolution of CRM in Education - LISTedTECH

The Evolution of CRM in Education

CRM adoption in the higher education space is reaching a new record-high.

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Blackbaud: More than Raiser's Edge - LISTedTECH

Blackbaud: More than Raiser’s Edge

Known for its flagship product Raiser’s Edge for almost four decades, Blackbaud focuses its business around nonprofit organizations and educational institutions. This long-time reference to this submarket might change soon with the recent purchase of Everfi. Does this acquisition solidify its foundation in the nonprofit world, or is Blackbaud attempting a breakthrough on the corporate ... Blackbaud: More than Raiser’s Edge  Read More
Educause Average Size Booths by Product Categories

Does the Educause Exhibitor’s Floor Plan Reflect Market Trends in HigherEd IT?

Educause annual conference is around the corner. As its website mentions, “this event showcases the best thinking in higher education IT.” A few weeks back, I questioned myself about the Educause conference and its exhibitor floor plan. More precisely, I wondered if the booths were a good indicator of market trends? I decided to dig ... Does the Educause Exhibitor’s Floor Plan Reflect Market Trends in HigherEd IT?  Read More
CRM RFPs

Company Profile: Element451

Any recruitment officer or admission officer knows the struggle to get a lead down the admission funnel. Over the years, IT companies have tried to offer a solution to overcome this challenge, but many failed. For this month’s company profile, we showcase Element451, a CRM that amalgamates in one place the different steps of this ... Company Profile: Element451  Read More
Athology Blackboard Overlap - LisTedTECH

Anthology and Blackboard to Merge Into a Massive New Company

On September 13th, Anthology and Blackboard announced they will merge by the end of 2021. This transaction will “create the most comprehensive EdTech ecosystem across academic, administrative and student engagement applications”, mentioned the joint press release. This mega-company will serve more than 150 million users spread over 4,000 campuses in 90+ countries.  A long-time learning ... Anthology and Blackboard to Merge Into a Massive New Company  Read More
Customer Relationship Management - LisTedTECH

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH

How Salesforce is Diversifying

On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Blackbaud Users - LisTedTECH

Blackbaud’s Cyber-Attack

We have mapped out the institutions that have been affected.

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Active Banner - LisTedTECH

Hackers Target Banner ERP Vulnerability

Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.

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Systems crossed - LisTedTECH

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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