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Customer Relationship Management

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Anthology and Blackboard to Merge Into a Massive New Company

On September 13th, Anthology and Blackboard announced they will merge by the end of 2021. This transaction will “create the most comprehensive EdTech ecosystem across academic, administrative and student engagement applications”, mentioned the joint press release. This mega-company will serve more than 150 million users spread over 4,000 campuses in 90+ countries.  A long-time learning ... Anthology and Blackboard to Merge Into a Massive New Company  Read More
Customer Relationship Management - LisTedTECH

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH

How Salesforce is Diversifying

On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the Educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Systems crossed - LisTedTECH

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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Default post image

Anthology and Blackboard to Merge Into a Massive New Company

On September 13th, Anthology and Blackboard announced they will merge by the end of 2021. This transaction will “create the most comprehensive EdTech ecosystem across academic, administrative and student engagement applications”, mentioned the joint press release. This mega-company will serve more than 150 million users spread over 4,000 campuses in 90+ countries.  A long-time learning ... Anthology and Blackboard to Merge Into a Massive New Company  Read More
Jenzabar Upgrades vs New Implementations - LisTedTECH

Distinguishing Product Upgrades from (New) Implementations

At LISTedTECH, we often talk about new implementations and their impact on company market share. We define new implementations as the initial implementation of one company’s product in a specific product category. When an institution selects, for example, Blackboard Ultra after it initially implemented Blackboard Learn, we don’t flag it as a new implementation; we ... Distinguishing Product Upgrades from (New) Implementations  Read More
This Week In Review
September 14th to September 20th

This Week In Review – September 14th to September 20th

Merger Anthology and Blackboard Merging to Create Massive Ed Tech Ecosystem Anthology and Blackboard are merging into a yet unnamed company that shall offer a broad edtech ecosystem from enrollment management and alumni fundraising to communication tools and student success solutions. Led by Jim Milton, this new company “[…]will have a data-driven product portfolio that ... This Week In Review – September 14th to September 20th  Read More

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