Effective date: May 29, 2020
LISTedTECH Inc. (“LISTedTECH”) is committed to privacy. This privacy policy explains how and for what purposes we collect, use and share personal information. This policy generally applies to personal information we collect when you visit the LISTedTECH website located at www.listedtech.com and use the ListedTech client portal (“Client Portal”) and collectively with www.listedtech.com, the “Websites”).
Table of content
- What is “personal information”?
- What type of personal information do we collect and how we collect it?
- How we use personal information?
- When do we share your personal information with other organizations?
- Cookies and similar technologies
- How do we protect your personal information?
- How long do we keep your personal information?
- Where do we store personal information?
- Accessing and correcting your personal information
- Changes to the privacy policy
- Contact us
- What is “personal information”?
In this policy, “personal information” means information about an identifiable individual. Generally, “personal information” does not include information that is used for the purpose of communicating or facilitating communication with an individual in relation to their employment, business or profession such as the individual’s name, position name or title, work address, work telephone number, or work email address. Information that is anonymized and cannot be associated with an identifiable individual is not considered to be personal information. - What type of personal information do we collect and how we collect it?
Depending on your interaction with us, we may collect personal information about you in the following situations:- When you create an account to access the Client Portal. We create the personal information you provide to create your account: your name, contact information (email), company and password.
- When you subscribe to our newsletter. We collect the email address, first name and last name you provide when you subscribe to our newsletter.
- When you communicate or interact with us. We collect personal information you provide when you communicate or interact with us, for instance through email, telephone, on social media or through a feature on our Websites (such as an online contact form).
- When our clients provide us with personal information about you. If you are an employee of a client of LISTedTECH, your employer may provide us with personal information about you to allow you to use our services in the course of your employment, such as your name and contact information (email).
- When you browse on our Websites (including when you use the Client Portal). We collect certain information automatically when you browse our Websites (including when you use the Client Portal), using cookies and similar technologies. We treat this information as “personal information” when it may be associated with an identifiable individual. Please review “Cookies and Similar Technologies” below for more information.
- How we use personal information?
We may use your personal information as follows:- Providing our services. We use personal information as necessary to provide and deliver our services. For instance, we may need to use your personal information to manage your account on the Client Portal.
- Respond to your inquiries and communicating with you. If you contact us with a question or inquiry, we may use your personal information to respond to you. We may also communicate with you for business development purposes and to market our services. If you no longer wish to receive our commercial electronic messages, please follow the unsubscribe procedure included in each of these messages.
- Managing our business and Websites. We use your personal information for several reasons in connection with our business operations, which may include exercising due diligence to prevent or reduce our commercial risk, to ensure the security of our Websites or to enforce any agreement to which LISTedTECH is a party.
- Business analytics and creating new products.We may also use information about our clients’ interaction with our Websites for internal business analytics purposes and to create new products. For instance, we may create and commercialize new products such as statistical reports derived from aggregated and anonymized information about how users interact with the Client Portal.
- Managing our Websites. We use information we collect from visitors of our Websites to manage and improve our Websites (see Cookies and similar technologies for more information).
- We may also request your consent to use your personal information for specific purposes or use it as permitted by applicable law.
- When do we share your personal information with other organizations?
We may share your personal information as follows:- With our service providers. We may transfer your personal information to other organizations and businesses that provide services to us (such as backup and server hosting providers, IT software and maintenance providers). We require these service providers to protect personal information with appropriate security safeguards.
- In the context of the sale or transfer of our business or other transaction. We may decide to sell or transfer all or part of our business to a third party, merge with another entity, secure our assets or proceed with any other financing or other strategic capital transactions (including insolvency or bankruptcy proceedings), restructuring, share sale or other change in corporate control. We may share your personal information when required for the purposes of such a transaction.
- Other permitted reasons. We may share your personal information when permitted or required by applicable law. This may be the case, for instance, if LISTedTECH is under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply LISTedTECH’s terms of use and other agreements; or to protect the rights, property, or safety of LISTedTECH, LISTedTECH’s clients, or others.
- Cookies and similar technologies
We may collect certain types of information electronically through your contact with our Websites using technologies (either our own or third party technologies) such as cookies. Cookies are small text files that are stored on your computer when you visit a website so that information can be saved between visits, such as your login credentials or language preferences. Thus, cookies allow you to log in quickly when you visit our Websites.
We use the information collected to adapt our Websites to the preferences of the user concerned, to compile statistics about the consultation and use of our Websites, and about our electronic communications (such as our newsletters), in order to improve them. For example, we may use your geographic location to determine in which language to display our Websites.
We use Google Analytics to analyze your use of our Websites, generate reports for us on the activities of visitors to our Websites, and provide other services related to the use of our Websites. This information is not transmitted to us in a form that can identify you. If you would like to opt out of Google’s ad settings, please go to www.google.com/ settings/ads or use the Google opt out browser add-on located at https://tools.google.com/dlpage/gaoptout.
You can remove or disable some of these technologies at any time through your browser. However, if you do so, you may not be able to use certain features of our Websites. - How do we protect your personal information?
To protect your personal information, we employ organizational, physical and technological safeguards. Our goal is to prevent unauthorized access, loss, misuse, sharing or alteration of personal information in our possession. We also use these safeguards when we dispose of or destroy your personal information. - How long do we keep your personal information?
We store your personal information for as long as is necessary to provide our services to you, to manage our business operations, and to comply with our legal and regulatory obligations. Once no longer required, your personal information will be securely destroyed or anonymized (so the information no longer identifies you). - Where do we store personal information?
Some of our service providers may access, process or store personal information outside of Canada. As a result, your personal information may be subject to the laws of foreign jurisdictions, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction. - Accessing and correcting your personal information
LISTedTECH respects your right to access and rectify personal information we hold about you. To exercise these rights, please contact us or use the form below. - Changes to the privacy policy
We may make changes to this policy from time to time. Any changes we make will be effective when we post the revised policy on our Websites. If we make any significant changes to the policy, we will provide a more prominent notice when required by law. By continuing to interact with us after the modified version of the policy has been posted, you are accepting the changes to the policy, subject to any additional requirements that may apply. The “Effective Date” at the top of this policy indicates when it was last updated. - Contact us
If you have any questions about how we handle your personal information, please contact us at Privacy Office, using the link above. Or submit a message using the form below.
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