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Artificial Intelligence

InstructureCon 2024: A Partnership Unlocking Possibilities

I spent last week at InstructureCon 2024 in Las Vegas, experiencing the city’s scorching heat, with temperatures soaring daily between 45 and 47°C (113 and 116°F). My wife accompanied me as I celebrated the big 50. On our arrival on Monday, we had tickets to a comedy show. Being avid walkers, we thought a short ... InstructureCon 2024: A Partnership Unlocking Possibilities  Read More

The Second Year of ChatGPT: Two Things to Watch 

Just over one year ago, OpenAI introduced ChatGPT, a tool that harnesses artificial intelligence (AI) to engage in human-like conversations—answering questions, composing emails, and coding. Since its introduction, this tool has generated considerable attention for its impressive achievements, including passing law, business, and medical school exams, and tackling complex programming queries. Likewise, ChatGPT has also ... The Second Year of ChatGPT: Two Things to Watch   Read More
Microsoft AI Platform: AI Services, AI Infrastructure & AI Tools

How Artificial Intelligence Might Accelerate the Convergence of Edtech Systems

The potential transformation of education through technology is a recurring topic among scholars, university staff, and companies. Many predicted that technologies such as learning management systems, massive open online courses (MOOCs), and open educational resources (OER) would significantly impact how institutions delivered student education. Similarly, many commentators have speculated on how artificial intelligence might impact education. ... How Artificial Intelligence Might Accelerate the Convergence of Edtech Systems  Read More

Generative AI – Towards Operational Efficiency in Non-Student Facing Functions

Overheard recently at an edtech conference, “The most positive thing to come out of the advancements in generative AI in higher ed is that we don’t have to hear about the great potential for blockchain as much.” Certainly, generative AI has already made positive contributions to higher ed, but the point is that talk is ... Generative AI – Towards Operational Efficiency in Non-Student Facing Functions  Read More

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HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share

Managing people effectively is at the heart of every higher education institution—whether it’s hiring top faculty, tracking payroll, or ensuring compliance with evolving regulations. But as colleges and universities grow in size and complexity, so do their HR needs. We observe the following trends in the HigherEd HR market: With shifting demands, the HigherEd HR ... HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share  Read More

Understanding Upgrades in the Education Technology Market

When analyzing the education technology market, we often focus on two key indicators: market decommissioning (when institutions phase out a product) and new implementations (when institutions adopt a new system). These trends help us gauge customer satisfaction and vendor success. However, there’s another crucial factor that often goes unnoticed: how institutions move within a vendor’s product lineup—a process we call upgrading. ... Understanding Upgrades in the Education Technology Market  Read More

IT Priorities for HigherEd Institutions in 2025

The sustainability of IT systems is central to the security and governance of HigherEd institutions. As campuses face increasingly complex operational demands, investment in strategic IT priorities has become imperative. These projects not only protect institutional data but also ensure the seamless operation of academic and administrative processes, providing the infrastructure necessary for collaboration, innovation, ... IT Priorities for HigherEd Institutions in 2025  Read More