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Customer Relationship Management

Customer Relationship Management - LisTedTECH
Customer Relationship Management

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH
Customer Relationship Management

How Salesforce is Diversifying

 On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH
Customer Relationship Management

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Blackbaud Users - LisTedTECH
Customer Relationship Management

Blackbaud’s Cyber-Attack

We have mapped out the institutions that have been affected.

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Active Banner - LisTedTECH
Customer Relationship Management Higher Ed Student Information Systems

Hackers Target Banner ERP Vulnerability

Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.

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Systems crossed - LisTedTECH
Customer Relationship Management

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

 The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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Payment solutions

Breaking Down the Payment Stack in Education: Who Does What?

 Some contextual notes:At Ellucian Live earlier this year, I took the opportunity to walk the exhibit hall and ask questions—lots of them. The education payments market is big, complicated, and full of nuance. While we have a wealth of data at ListEdTech, each conversation I have reminds me how much more there is to learn. ... Breaking Down the Payment Stack in Education: Who Does What?  Read More
K-12 Learning Management Systems Market Data

Google, Instructure, and PowerSchool in the Classroom: Usage Insights and Legal Concerns

 As K–12 schools increasingly rely on digital platforms like Google Classroom, Canvas, and Schoology, usage data reveals a clear trend: strategic dual-LMS adoption is on the rise. However, alongside this growing reliance on EdTech tools, a parallel story is unfolding—one marked by legal scrutiny. In the second part of this post, we shift focus to ... Google, Instructure, and PowerSchool in the Classroom: Usage Insights and Legal Concerns  Read More
Learning Management Systems Market Data Oceania

Learning Management Systems in Oceania

 With nearly 350 higher education institutions across Australia and New Zealand, Oceania represents a distinct and evolving learning management system market. This marks our first official deep dive into the region—and it arrives at a critical moment. In this post, we trace the historical dominance of Moodle, analyze the rise of newer platforms like Canvas ... Learning Management Systems in Oceania  Read More