Customer Relationship Management
CRM in Education: A Growing Priority
A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.
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On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying Read MoreHackers Target Banner ERP Vulnerability
Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.
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