Customer Relationship Management
Anthology and Blackboard to Merge Into a Massive New Company
On September 13th, Anthology and Blackboard announced they will merge by the end of 2021. This transaction will “create the most comprehensive EdTech ecosystem across academic, administrative and student engagement applications”, mentioned the joint press release. This mega-company will serve more than 150 million users spread over 4,000 campuses in 90+ countries. A long-time learning ... Anthology and Blackboard to Merge Into a Massive New Company Read More
CRM in Education: A Growing Priority
A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.
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How Salesforce is Diversifying
On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying Read More
Hackers Target Banner ERP Vulnerability
Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.
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