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Customer Relationship Management

Customer Relationship Management - LisTedTECH
Customer Relationship Management

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH
Customer Relationship Management

How Salesforce is Diversifying

 On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH
Customer Relationship Management

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Blackbaud Users - LisTedTECH
Customer Relationship Management

Blackbaud’s Cyber-Attack

We have mapped out the institutions that have been affected.

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Active Banner - LisTedTECH
Customer Relationship Management Higher Ed Student Information Systems

Hackers Target Banner ERP Vulnerability

Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.

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Systems crossed - LisTedTECH
Customer Relationship Management

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

 The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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Higher Ed Student Information Systems

North American SIS HigherEd Market Share – January 2025 Update

 As the year 2025 just started, it’s the perfect time to revisit the dynamic landscape of the North American Student Information System market. Our last analysis in September 2023 highlighted emerging trends and notable shifts in the SIS HigherEd ecosystem. This update delves into how the market has evolved over the past sixteen months, showcasing key developments. ... North American SIS HigherEd Market Share – January 2025 Update  Read More
Higher Ed Institution Data K-12

IT Staffing Comparison: Higher Ed and K-12

 In today’s educational landscape, the role of IT staff has never been more critical. From supporting research-intensive universities to managing devices in K-12 classrooms, IT teams ensure the technology backbone of institutions runs smoothly. But how do staffing levels differ within higher education or school districts? An IT staffing comparison reveals the factors driving these ... IT Staffing Comparison: Higher Ed and K-12  Read More
K-12 Learning Management Systems

The State of the LMS Market in 2024: Trends in K-12

 Key Takeaways: The Learning Management System (LMS) landscape for K-12 schools in North America has undergone remarkable changes in the last few years. Driven by factors such as the pandemic and funding surges, the market has seen rapid evolution. With 9,658 LMS implementations across the United States and Canada in our database, digital learning platforms ... The State of the LMS Market in 2024: Trends in K-12  Read More