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Customer Relationship Management

Customer Relationship Management - LisTedTECH
Customer Relationship Management

CRM in Education: A Growing Priority

A digital CRM platform amalgamates everything using a centralized dashboard, speeding up and simplifying the process of storing, retrieving, and using the files and documents stored.

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Conferecing vs CRM Implementations in Education - LisTedTECH
Customer Relationship Management

How Salesforce is Diversifying

 On December 2nd, 2020, Salesforce announced that it will acquire Slack for 27 billion. Though it has minimal implication in the educational market (except for a possible integration of Slack to the Salesforce CRM), this shows how a CRM-driven company decides to diversify its activities to get through this pandemic period. As you can see ... How Salesforce is Diversifying  Read More
Top CRM Vendors by Market Subcategories - LisTedTECH
Customer Relationship Management

CRM Market Share (HigherEd)

CRM market adoption for North America in Higher Education.

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Blackbaud Users - LisTedTECH
Customer Relationship Management

Blackbaud’s Cyber-Attack

We have mapped out the institutions that have been affected.

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Active Banner - LisTedTECH
Customer Relationship Management Higher Ed Student Information Systems

Hackers Target Banner ERP Vulnerability

Ellucian's Banner has a market share that is just under 25% in North America. For this reason, the news that came out this week about hackers who have been targeting a vulnerability in one of its modules is alarming.

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Systems crossed - LisTedTECH
Customer Relationship Management

Six Degrees of Separation (HigherEd Systems Edition) and the CRMs

 The graph below is… chaotic to say the least! What I was hoping for, initially, was to illustrate how systems are linked to each other. I started with six major product categories: emails, LMS, SIS, CRM, Financial, and HR. I wanted to see how products in these categories were linked to other products -i.e. if an ... Six Degrees of Separation (HigherEd Systems Edition) and the CRMs  Read More

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ListEdTech Market Data

Discover Weak Links in Your Tech Stack Using the Network Tool

 Selecting the right technology for your institution can be challenging, especially when there is no straightforward way to compare your decisions with peer institutions—until now. Our new Network Tool offers unparalleled insights into your tech stack, enabling you to benchmark your systems against similar institutions and identify potential weaknesses. Table of Content 🔍 What Does It Do? By ... Discover Weak Links in Your Tech Stack Using the Network Tool  Read More
Chatbots Market Data

The Rise of Chatbots in HigherEd: How AI is Transforming Student Support

 Over the past decade, chatbots have steadily made their way into higher education, but their real impact has only become clear in recent years. Institutions are now using AI-powered chatbots to improve student support, streamline administrative tasks, and enhance engagement like never before. A Slow Start, Then a Boom In the early days, chatbots in ... The Rise of Chatbots in HigherEd: How AI is Transforming Student Support  Read More
Human Resources Market Data

HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share

 Managing people effectively is at the heart of every higher education institution—whether it’s hiring top faculty, tracking payroll, or ensuring compliance with evolving regulations. But as colleges and universities grow in size and complexity, so do their HR needs. We observe the following trends in the HigherEd HR market: With shifting demands, the HigherEd HR ... HR Systems in HigherEd: The Shift to Cloud and the Battle for Market Share  Read More